The gap widens

Blog by Sue Adams, CEO of Care & Repair England

In this strange new coronavirus world we find ourselves living in, ageism is again rearing its ugly head. Most of those who die as a result of COVID19 are older people – nearly 90% are over 65yrs – and the true figure might well be even greater, given the emerging issues around under-reporting, and the true extent of deaths in care homes.

Every day also brings news of the unequal impacts of coronavirus, with higher death rates amongst BAME groups, and those who are living in disadvantaged areas.

Never has housing inequality been so much in the news, albeit for all the wrong reasons.

With most of the population spending virtually all their time at home, the negative impacts of living somewhere cramped or cold, let alone with no outside space, on health and wellbeing is increasingly obvious.

The number of deaths at home has more than doubled in recent weeks, and we know very little about the situations of many frail, vulnerable people, including those discharged rapidly from hospital in order to clear beds ready for the influx of people with coronavirus.

Local Care & Repair agencies are identifying shocking examples of older people left unsupported at home, living in dire situations.

Such agencies (HIAs) have a long history of ‘reaching the people others don’t reach’. With falling rates of referral to HIAs by hospitals and social services, as well as limitations on home visiting, some HIA staff are telephoning past clients to make sure they’re getting the help they need. Whilst many people are fine, others are undoubtedly falling through the cracks. These HIAs are linking such people to critical help, as well offering emergency handyperson services to make homes safer.

Crisis brings out the best and the worst in people. We’ve seen a rise in scams, with older people yet again the main target. On the flip side, the mobilisation of thousands of new volunteers has been extraordinary.

The challenge is to ensure that opportunities are not missed to bring about longer term housing improvements. In the short term, making these enthusiastic volunteers, who are dropping off bags of shopping or phoning isolated older people, aware of housing risks and possible remedies would be so useful. Our new Living Safely & Well at Home ‘self trainer’ can help to raise this awareness, alongside this updated self help guide.

One challenge is to prevent ‘winding back of the clock’ when it comes to housing help for older people and NHS links. Already we’re seeing a return to the bad old days of hospital discharge to single room existence e.g. putting a bed and commode into the living room if people are unable to use the stairs, rather than organising a stair-lift so they can use the bathroom or sleep in their bedroom.

Let us hope that the experience of coronavirus will add impetus to action to make all homes better, healthier, more secure places for people of all ages to live.

[May 2020]

Not much to ask?

Blog by Sue Adams, CEO of Care & Repair England

With so much talk of ‘levelling up’ there were high expectations that the ‘left behind’ areas of the North might see some practical, funded action announced in the March 2020 budget.


No-where is new investment more clearly needed than in the existing housing stock in poor areas. Sadly, when the Budget was published there was little to celebrate if you are living on a limited income in a poor quality, low value home in a disadvantaged neighbourhood.

This week saw the publication of our new graphic briefing, Decent homes for ageing well.  This highlights the many reasons why action is urgently needed to improve the safety, warmth and quality of existing homes.

The £1.4b p.a. cost to the NHS must be one of the most frequently quoted figures about health and housing connections. Unfortunately, despite the claims that the NHS is more focused on prevention, it has not resulted in concerted action to make current homes less hazardous, unhealthy places to live.

The housing policy focus is still on number of new homes built – quantity not quality.

Our joint publication with the Centre for Ageing Better, Home and Dry: The need for Decent Homes in Later Life launched at our House of Lords event on 5th March, makes a compelling case for action. We also hope that the linked Data Annex [will encourage more researchers and organisations carry out further analysis and work in this field.

Lets us hope that together we can influence the forthcoming Spending Review and secure fresh action (and funding) to make all homes good places to age well.

[March 2020]

More in Common

Blog by Sue Adams, CEO of Care & Repair England

We are surrounded by so much conflict at the moment, with ever widening divisions and hardening of opposing standpoints on many fronts.

So it is heartening to see signs of consensus breaking out in one area at least – what to do about housing and ageing.

In the light of the recent ‘Spending Round’ announcement and extra money for all Government Departments, two new housing and ageing Manifestos provide useful suggestions for action.

Both also highlight the crucial need to change Building Regulations to improve the accessibility of new homes, a subject about which the SR promises a consultation.

The first Manifesto, Housing Action for Ageing Well from the Older People’s Housing Champion’s Network, calls for better homes for all ages, improvement of existing homes to make them healthy, safe, secure places to live well, universal access to housing information and advice, plus ‘Seven Steps to better housing for ageing’ .

Similarly, the new Housing & Ageing Alliance Manifesto, Time for Action, is calling for changes that will enable older people to live independently and well wherever they choose, creation of age-friendly homes, neighbourhoods and services that enable people to live healthy, fulfilling lives, involved with families, friends & neighbours and contributing to their communities in later life – an intergenerational message if ever there was one.

In addition we have the positive housing work of the Centre for Ageing Better. They too call for action to improve the quality of the existing housing stock for an ageing population, as well as improvements to the design of new homes, better housing information and advice plus action to enable people to age well in place, as engaged, active members of society.

The challenge now is to convey this emerging shared vision to those in positions of power, inspiring them to take up the challenge and make these aspirations a reality.

[September 2019]

Who knows best?

Blog by Sue Adams, CEO of Care & Repair England

One of the things that younger and older people have in common is that someone else thinks they know what is best for them.

As a young person it’s usually your parents, but as you get older the tables can turn and the offspring are now telling the parents what they ought to do.

This is particularly the case when it comes to housing decisions. The retirement housing sector woke up to this some time ago, identifying daughters and daughters-in-law as a key influence in an older person (usually widowed female) moving into specialist accommodation.

Whilst in most instances the ‘influencers’ have the older person’s best interests at heart, this is not always the case. Inheritance of housing equity, family convenience (e.g. closer location), fewer caring responsibilities etc. can also play a part. There is also a growing number of older people ageing without children who don’t have a helpful family member with whom they can discuss their later life housing and care.

Whether it is an individual older person, family and/or friends weighing up later life options, everyone needs good quality, impartial information about what is possible.

A new report from the Centre for Ageing Better warns that people who are making housing decisions, whether about adapting their home or moving so that they can live independently and well for longer in later life, can be hindered by the lack of co-ordinated housing information and advice to help them plan for the future.

I was particularly pleased to read that this report, Home truths – Housing options and advice for people in later life: Learning from communities in Leeds, is calling for improvements to local provision of independent housing information and advice alongside reinstatement of national government funding for a complimentary, specialist national advice service.

Care & Repair England has worked for decades to support an evidence based model of a combination of national and local housing information and advice, including the successful initiative delivered through the Elderly Accommodation’s First Stop programme. Our own Silverlinks project also provided people with self help information and supported action by older volunteers working with local agencies.

Sadly, access to such help has declined significantly in recent years, as funding for housing information and advice has been cut to the bone and all national funding ceased.

The MHCLG Select Committee’s Housing for Older People Inquiry Report also recommended that:

  • The existing FirstStop Advice Service should be re-funded by the Government to provide an expanded national telephone advice service, providing holistic housing advice to older people and signposting them to local services.

Let us hope that the new Housing Minister will review this report and act on this and other recommendations.

Making Connections

Blog by Sue Adams, CEO of Care & Repair England

I am a great believer in learning from history, using hard data and basing decisions on solid evidence.

Always asking why, what, how is a good rule of thumb if you want to bring about useful change. Why do we do things this way? What is being achieved by doing x, y, z? How can we do things better?

Which is how our Catch 22 project (download brochure here) got started. This aims to connect researchers, service providers and older people to improve the evidence about the impacts of various aspects of housing on older people’s lives. Our particular focus is on the connections between adapting/maintaining ordinary mainstream homes to extend a healthy, independent later life.

It can be tough on front line practitioners who see the benefits to individuals of improved housing on a daily basis (why should we have to keep proving the obvious is a common refrain). However, in these days of austerity, quantifying gains is the name of the game. To be blunt – what does your housing service save the NHS is the number one question.

We absolutely have to work together if any practical housing services for older people are to survive, and we need all the help we can get.  Evidence of impact won’t save every good service, but it might tip the balance in some decision making.

Which is why we are so grateful to the academics and researchers who go out of their way to do what they can to carry out research in this underfunded, neglected area, and which all too often falls between the cracks of health, social care, housing and ageing.

The British Society of Gerontology has been a great supporter of Care & Repair England’s work, and so I am profoundly honoured to have been chosen for the 2019 BSG Outstanding Achievement Award. As well as being wonderfully affirmative at a personal level, it will, I hope, also help to raise the profile of the importance of housing and ageing research.

So a huge thanks to BSG, and to everyone out there who is making those important housing, health, care and ageing connections at every level [July 2019]

Better Together

Blog by Sue Adams, CEO of Care & Repair England



The sun might be shining and the temperatures have been topping 30C, but just a couple of weeks ago some places were experiencing a months’ rain in an afternoon, and in March we were snowed in.

What does this ramble about the weather have to do with older people and housing?

Everything. If you have a home that is not weather resistant –  in a poor state of repair, with a leaking roof, rotting windows or faulty heating – these increasingly extreme weather patterns are going to make life even tougher.

Add to this the additional risks that a home with falls hazards (uneven stairs, slippery bathroom floor etc.) poses to you as you become older and less agile.

Just some of the reasons why making the current housing stock ‘decent’ is such a pressing issue in terms of good, healthy ageing.

Which is a long winded way of setting the scene for our great new partnership with the Centre for Ageing Better.

Older people, and older owner occupiers in particular, are over-represented in non-decent homes, with direct consequences for their health and well-being. The Building Research Establishment’s calculation of the costs to the NHS of £1.4b p.a. in first year treatment costs alone is often quoted, but what is less often highlighted is that nearly half of this cost arises from older householders.

Unfortunately, in recent years retrofit of current homes has fallen off the housing policy agenda, even though most of the homes we will be occupying in the foreseeable future are already built (80% of the homes that we will be living in by 2050 are already out there).

There is now increasing recognition that disrepair and degeneration of current homes is, in some areas, an even more pressing housing issue than supply.

Care & Repair England and the Centre for Ageing Better are going to work together to address their shared aim of improving the quality of existing housing for an ageing population.

This will include updating data and evidence around decent homes, working with a wide range of stakeholders to define ‘what works’ with regard to improving homes in order to create and promote the most effective approaches to reducing the number of non-decent homes.

The housing stock (of all tenures) is a precious national resource and there is a rising concern about current homes’ impacts on occupants. I have noticed an increasing interest in re-opening the debate about the state of existing homes and the need for policy and practice innovation, so watch this space.

[July 2019]

Grasping an Opportunity

Blog by Sue Adams, CEO of Care & Repair England



Cutting services has sadly become the ‘norm’ for local councils, and so receiving more money for specific provision requires a shift in mindset.

This is particularly so when that money is for a ‘Cinderella service’ that crosses the boundaries of housing, care and health, as is the case for home adaptations grants for disabled people.

In the grand scheme of things this year’s national government budget of £505 million towards Disabled Facilities Grants (DFG) isn’t large e.g. compared with the additional £10 billion for the Help to Buy scheme, announced in the Autumn 18 Budget or the £25 billion spent on social care.

Nevertheless, this DFG funding can help to transform the lives of around 60,000 disabled people, c.60% of whom will be older people, enabled to live more independently, safely and well in their own homes.

As the recent letter to local councils setting out the DFG Allocation for each individual authority shows, there are very wide variations which aren’t all related to population size. Neither is the national government funding intended to be the only source of money for DFG (in the past there was a mandatory requirement to match fund from local sources).

However, as the research into good practice in providing help with home adaptations clearly shows, it isn’t only about money. Fast tracking systems, outreach and innovative approaches to collaboration between health, care and housing can all result in greatly improved use of the home adaptations funding that is available.

The recent review of the future provision of DFG, highlights a range of potential changes that could be adopted sooner rather than later (others will require legislative change/ regulations).

So let’s not overlook good news when it comes along. This year’s DFG funding provides an opportunity to change lives and do things differently, as well as contributing to achieving the NHS Plan’s stated intentions of preventing health decline and delivering more care at or closer to home.

[April 2019]

Why is it so hard?

Blog by Sue Adams, CEO of Care & Repair England





Talk to Joe (or Joan) Public about whether your home affects your health and most would say it was ‘blindingly obvious’ that having a safe, warm, secure place to live is good for you.

So why is there virtually no mention of housing conditions in the new NHS Long Term Plan, despite its emphasis on prevention, not to mention delivering more healthcare in people’s own homes?

The omission was doubly disappointing given previously encouraging remarks by Minister Matt Hancock and the government’s vision statement about prevention.

In the light of the recent publication of the World Health Organisation’s excellent Housing and Health Guidelines it can be hard to not despair of ever joining up health, care and housing policy, let alone practice, in England.

With yet more cuts to local authorities’ expenditure on the horizon we are seeing signs of further contraction (or closure) of the invaluable preventative housing services offered by holistic home improvement agencies. These include Handyperson, Hospital to Home, Housing Options information and advice, help with essential home repairs, tackling cold homes, hoarding – the list goes on.

Whilst it is perfectly reasonable that the NHS Long Term Plan states that it cannot fund every aspect of provision that impacts on population health (Clauses 2.3, 2.4), the Plan could have gone so much further to pave the way for concerted joint action to tackle the housing conditions that affect health, not solely fund action on homelessness (important and welcome as this is).

Failing to mention home modifications in the context of falls reduction (despite the stronger evidence base for these compared with exercise programmes), let alone cold homes and the large increase in pneumonia amongst the older population, was doubly disappointing.

So, back we must all go to building the evidence of impacts, promoting successful models and trying to embed housing in the forthcoming Prevention Green Paper.

It is good news that the ‘What Works’ UK Centre for Housing Evidence (CaCHE) has added health, care and housing connections to its new list of research priorities – never has fresh evidence and impetus for change been more critical [January 2019]

The art of the possible

Blog by Sue Adams, CEO of Care & Repair England



I’m sure we all sometimes wonder why, when it can be so obvious what works best, why doesn’t everyone do it?

When we came to consider what works well in terms of help with home adaptations from the perspective of older people, the Older People’s Housing Champions were very clear about this, coming with this list:

  • Suitable need impartial/ independent information and advice about what adaptations would best suit me
  • Transparent -easy to find out about the help available, open and clear process, clear pricing, good communication etc
  • Simpleto get help and professionals listen to what I want/ my priorities
  • Speedyso I get what I need when I need it; adaptation delivery/ installation is fast/ efficient
  • Trustworthy, good valuea good job, done well by a reputable contractor at a reasonable price

At the risk of stating the obvious, if you need a home adaptation the sooner you get it the better. If you can’t get in and out of the bath and are reduced to having to strip wash, why on earth would you want to wait for a year or more for a shower to be installed? If you had the money, knew what was possible and had the wherewithal to organise a builder, you would just get on and sort it, wouldn’t you?

So why do some local areas provide help with home adaptations so well, other, quite frankly, very badly?

Thanks to the Centre for Ageing Better, who commissioned Care & Repair England to undertake an open ‘Call for Practice’ with regard to home adaptations provision, we have been able to document a wide range of local examples of good practice and innovation.

Martin Hodges, our Catch 22 project lead, has trekked all over England, meeting people in local authorities, home improvement agencies and social housing who are going the extra mile to improve people’s lives.

The end result is a new report published, Adapting for Ageing: Good practice and innovation in home adaptations, alongside a set of linked stand-alone profiles describing the 24 local ‘exemplar’ sites (all are hyperlinked from the main report).

The really big challenge is how to get everyone to take up these ideas. The extra £240m social care winter pressures money would be well spent on adaptations and replicating some of these good examples. [October 2018]

Off to a good start

Blog by Sue Adams, CEO of Care & Repair England



Off to a good start

With the Summer heat wave becoming a distant memory and the chill of Autumn in the air, it is good to start the ‘Autumn Term’ with some positive news.

Care & Repair England has been working with the Dunhill Medical Trust for many months now developing ideas and plans for a research call on the subject of home adaptations and older people.

It is therefore brilliant to see this come to fruition and for September to start off with the announcement of £200,000 for new research in this field.

As a leading research funder Dunhill Medical Trust seeks to fill evidence gaps and link research with ‘real world’ policy and practice. Their recognition of population ageing as a pressing social issue, and our shared interest in the link between housing and healthy later life made this an ideal collaboration.

What we need now is some brilliant research proposals from leading academics in the field.

With the 2020 spending review not far away, and austerity not over yet, we are all going to have to work harder than ever to make the case for investment in housing adaptations and repairs for older people.

So I would encourage anyone with an interest in this field to look at the Dunhill call and pass it on to friends and colleagues. 

[September 2018]